Frequently Asked Questions
Everything you need to know about your self-portrait experience.
How do I determine the right size for me?
We provide a detailed size guide on each product page. As our designs often feature structured fabrics and intricate lace, we generally recommend sizing up if you are between sizes.
What is your international shipping policy?
We offer worldwide shipping. Delivery times vary by location, typically ranging from 3-7 business days for express international orders. Duties and taxes are calculated at checkout for most destinations.
How can I return an item?
You can return unworn items with original tags attached within 14 days of delivery. Please use our online returns portal to generate a prepaid shipping label.
Are your garments authentic?
Yes, all items purchased directly from our official website are 100% authentic. Each piece is crafted with high-quality materials and undergoes rigorous quality control.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna and Apple Pay.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. Therefore, we are unable to modify or cancel orders. You may return the items once they arrive.